Peoria Kia Earns 2026 Customer Satisfaction Award

Earnhardt Peoria Kia Earns 2026 Cars.com Consumer Satisfaction Award for Customer Service Excellence

Elevating the Customer Experience in Phoenix area

On behalf of our many employees, we are honored to announce that Earnhardt Peoria Kia earned a 2026 Consumer Satisfaction Award by Cars.com (NYSE: CARS). Consumer Satisfaction Awards recognize the top 15 percent of automotive dealerships delivering exceptional customer service as rated by online reviews.

“Local dealerships are the industry's foundation, and our annual Consumer Satisfaction Award recognizes those who excel in customer experience. Earnhardt Peoria Kia stood out for providing a top-notch experience,” said Jamie Oldershaw, Vice President of Customer Experience at Cars.com. “With over 16 million reviews, Cars.com empowers shoppers to choose the best dealership while providing dealers and automakers with valuable insights to improve operations. Automakers supporting transparency, responsiveness, and seamless transactions across their network deliver a superior overall experience.”

“We are so happy that our team has been recognized by this award,” said General Manager Scott Clark. “From our sales and finance staff to our busy service department, everyone works hard to maintain an atmosphere of neighborliness. Our founder Tex always said: "We treat everyone like family.”

“As an Earnhardt store, I’d say our NoBull approach really enables our staff to put the customer first,” he added. “This year the Earnhardt family is celebrating 75 years of business, and you can’t do that without prioritizing each person who walks through our doors.”

Cars.com Dealer of the Year Award Methodology

The Cars.com Dealer of the Year Awards are presented annually to the top automotive dealers with 25 or more reviews based on the dealership’s average star rating and the total number of reviews written about the dealership during the 2025 calendar year, as well as management response rate to those reviews.

High levels of responsiveness and individual dealership employee accountability continue to win out as top predictors of dealer success in the Consumer Satisfaction Awards. Actively responding to negative consumer reviews makes a difference, giving the dealership a chance to correct mistakes.

In addition to Cars.com, you will find reviews for Peoria Kia online at many sites, including CarFax, DealerRater, Kelley Blue Book, and Yelp.

Read the full announcement on AccessNewswire.

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APR based on Kia Motors Financing, on approved credit.

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Additional options, equipment, passengers, and cargo weight may affect payload/towing weights. See dealer for details.